The Landlord training program recently conducted a survey at the Annual Landlord Training refresher course. Here are the results of that survey. 100 Survey's were returned.
THE SURVEY
The Department of Neighborhood Services is seeking feedback from rental unit property owners in Milwaukee on its services. Please take a few minutes to complete this anonymous survey and deposit it at the booth for Code Enforcement and Property Recording. The quantifiable results will be tabulated and posted on our web site.
1. Have you received an order to correct violations at a property in the past year that you own or manage? (Circle one) Yes-24% No-70%) N/A-5% No Response-1%
2. Did you get the violation corrected in the time set for compliance? (Circle one) Yes-19% No-12% N/A-67% No Response-2%
3. Did you communicate with a DNS code enforcement inspector in that process? (Circle one) Yes-23% No-10% N/A-65% No Response-2%
4. Do you feel that you were treated fairly by the inspector in that process? (Circle one) Yes-23% No-9% N/A-66% No Response-2%
5. Were you charged a reinspection fee? (Circle one) Yes-12% No-20% N/A-66%
6. DNS prosecutes over 3,000 cases per year. In your opinion, the cost of enforcement of the code should fall primarily on which of the following? (Circle one)
A. All property taxpayers evenly as part of the general tax levy. 12%
B. More heavily on those who do not comply with the code than on those that do. 63%
C. (Other response) 9 %
No Response-16%
7. Do you [circle one] strongly agree-62%, agree-28%, no opinion-9%, disagree-1%, strongly disagree with the following statement: "The quality of maintenance of my neighbors' buildings affect the quality of applicants for tenancy in my buildings."
8. Do you [circle one] strongly agree-42%, agree-31%, no opinion-15%, disagree-7%, strongly disagree-5% with the following statement: "Rental property owners should be required by code to screen their tenant applications."
9. The level of code enforcement in Milwaukee is [circle one] too strict-16%, about right-64%, too lax-15% (No Opinion-15%).
10. As with most problems in life, generally speaking, 20% of the buildings consume 80% of the code enforcement resources in the city. If you were the commissioner of DNS, the one thing that you would do differently to address the 20% is: [You complete the sentence]